Although the hosting service supplied by the different companies is nearly identical, each provider has got their own platform with its own modifications and ways to accomplish certain tasks. This is why, a huge knowledge base will be truly useful both for persons with zero previous experience and for technically accomplished users who will ultimately find out how given operations are done, but will lose valuable time in the process. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users plenty of time and energy. The consequence is more satisfied clients, as they can quickly find the information they desire, and considerably less work for the client service team representatives, because typically the vast majority of the questions and problems that clients have are already described in the knowledge base. Provided that the articles are properly written and cover more topics, you will be able to get to know more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Web Hosting
Our web hosting packages come with an exhaustive knowledge base where you can find info on all the difficulties that you could possibly experience and their solutions. You can read how to create and administer a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but nonetheless you are unable to send emails, for example. We’ve done our very best to be as exhaustive as possible and to cover all possible options so as to help you save time and efforts and to provide you with different solutions for each and every issue. The knowledge base contains informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, while if you want to browse the whole article list, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come bundled with a comprehensive article library where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have received from our clients through the years and, as a consequence, our articles cover specific problems that you could encounter and propose the easiest way to correct them, for example getting a 500 Internal Server Error message or being unable to send email messages from your computer although you have the right SMTP settings. The articles are available in every Control Panel section and you can consult them at any moment. They can help you increase your knowledge not only about our services, but also about the hosting realm in general, as they offer thorough instructions and general information such as what file permissions or cron jobs are.