Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the intuitive Help section integrated into our Online Control Panel. It features a large repository with frequently asked questions and comprehensive instructional articles contributed by our seasoned help desk support staff.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of how–to video tutorials that visually explain how you can sort out a common issue connected with your web hosting plans account. You’ll find the how–to videos in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client care service with a sixty–minute support ticket response guarantee. A group of seasoned tech support engineers will be available to you to attend to all the enquiries that you may have. During non–peak periods, an answer will be given in even less than twenty minutes.