1 hour ticket response
Timely assistance is our chief task and that’s why we have a team of professional technicians who will be happy to offer a fast answer to any question that you could have. Just submit your trouble ticket from the Online Control Panel and we’ll reply within one hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute tech support ticket response time.
A Premium–Quality Customer Care Service
We have a team of web hosting support experts who will be happy to answer all your inquiries whenever you need help. Most of our client service staff members have lots of years of experience in the web hosting plans business, which implies that you can always rely on rapid and comprehensive answers to your concerns.
An Intuitive Help Section
Incorporated into the Online Control Panel is an easy–to–browse Help section, which offers different information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and web site administration articles, check the instructional video tutorials or check out the F.A.Q. section.
