Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Warranty

  • Our team of professionals will try their best to respond to your service requests within about 1 hour. If, however, the problem you have stumbled upon needs some help from our Administrators’ =Dept,= we will send the ticket to the technician on shift and will submit a note to notify you.

  • Top quality support service

  • Expert Tech Assistance Service

  • We are on–line for you round the clock to supply guidance and client support as well as to aid you with any problem that you could come across as you are working with your virtual server. We can support all pre–configured software, such as your OS, server admin panel (in accordance with the VPS type) and the Online Control Panel made solely by our company.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Online Control Panel that is provided cost–free with your VPS gives an included article base. There’s a collection of illustrative how to articles and a number of step–by–step video lessons that demonstrate all the standard web site administration responsibilities. You can access them by simply clicking the Help or Video buttons in the top right side of each Control Panel section.