Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent support promptly is our main priority, so we back up each web hosting plans plan with a one hour ticket response guarantee. As you post a ticket or post an email, our client customer assistance staff will try all they could do to generate the most acceptable remedy for your issue and to offer you help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a group of qualified employees who definitely are prepared to answer to your question promptly. You are able to contact the tech support team staff by launching a technical support ticket from your Online Control Panel or by sending us an email message. On working days, you may also call us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a detailed education base into the Control Panel so as to acquire important step by step recommendations anytime. Each area of the Control Panel has its own contextual guide area showcasing a variety of how–to content articles. We have also organized video tutorials to offer you with a greater idea of the best way to perform any presented process.